Solutions that scale
Automate your end-to-end customer lifecycle with WhatsApp Business API
From lead capture to tenth repeat order, BizzRiser helps you engage customers through WhatsApp on their preferred channel. Generate qualified leads, address their concerns, drive campaigns with high open rates and increase retention, all through Meta's WhatsApp API — eliminating the need to manage multiple disparate channels.
01
Lead Generation
Stop losing potential leads to an ineffective follow-up process. Get qualified leads through WhatsApp by using a chatbot to capture and qualify leads 24×7.
- Chatbot QualificationLet the chatbot qualify leads based on predefined criteria.
- Click to WhatsAppCapture leads through Click-to-WhatsApp ads.
- CRM SyncSync captured leads with your CRM.
Illustrative funnel
02
Customer Support
Your customers demand instant responses and resolutions. Offer them WhatsApp support through a chatbot and escalate to a live agent when required.
- Automated FAQsAutomate responses to frequently asked questions.
- Agent EscalationEscalate chats to a human agent when required.
- Ticket ManagementResolve customer support queries through ticket management.
Where is my order #5521?
It's out for delivery — arriving today by 6 PM 📦
The box arrived damaged
Riya · SupportSorry about that! Sending a replacement now.
Escalated to a human · ticket #2291
03
Broadcast Marketing
Traditional email campaigns have low open and engagement rates. WhatsApp can drive high-impact marketing campaigns with open rates of over 90%.
- Personalised CampaignsExecute personalised and targeted campaigns.
- Campaign AnalyticsTrack campaign performance through an insightful analytics dashboard.
- Opt-in ManagementGrow your WhatsApp subscriber base while staying compliant.
04
Customer Retention
Acquiring a new customer is 5× more expensive than retaining an existing one. Automate follow-ups so your customers keep coming back.
- Order UpdatesAutomate order-related follow-ups to keep customers updated.
- Feedback CollectionCollect feedback from customers to improve their experience.
- Loyalty ProgramAutomate a loyalty program to reward and retain customers.
Solutions by industry
Pick your industry. See the playbook.
Every industry has its own acquisition and retention problems. Here are the most common WhatsApp answers.
E-Commerce & Retail
Full playbookSend automated WhatsApp messages to customers who abandoned their cart, with a dynamic checkout link, within an hour of abandonment.
Let customers track order status simply by replying “track” to the WhatsApp confirmation message.
Tell customers who showed interest in an out-of-stock product the moment it's back.
Real Estate
Full playbookRespond to property enquiries immediately with images, pricing and availability — before the enquirer shares the listing with another agent.
Buyers schedule site visits from WhatsApp, synced directly with the agent's calendar.
Drip campaigns keep warm leads engaged with new listings and price updates until they're ready to buy.
Education
Full playbookAnswer admission enquiries instantly — course and fee details, eligibility criteria.
Remind students about pending fees with a WhatsApp message containing a payment link.
Update students on class schedules, batch timings and exam dates directly through WhatsApp.
Healthcare
Full playbookPatients book appointments on WhatsApp by selecting the doctor, date and time.
Reduce no-shows with WhatsApp reminders 24 hours and 1 hour before the appointment.
Follow up after a procedure or appointment to check progress and address concerns.
Financial Services
Full playbookInform customers about their application status without them calling the helpline.
Remind customers of approaching EMI due dates with a WhatsApp payment link.
Collect KYC documents digitally and securely through WhatsApp.
Restaurants & Hospitality
Full playbookCustomers reserve a table on WhatsApp — no long phone calls during peak hours.
Automated confirmation with an estimated time, so nobody calls to ask.
Send win-back offers to customers who haven't dined with you recently.
Travel & Tourism
Full playbookAutomated confirmation with ticket details, hotel information and itinerary.
Push changes to flights, hotel check-in times and more straight to the traveller.
Alert travellers to departure-time or gate changes that are otherwise hard to track.
SaaS & IT Services
Full playbookAutomate WhatsApp onboarding that walks new users through features instead of leaving them to discover alone.
Send subscription expiry reminders through WhatsApp to retain users.
Offer support on WhatsApp — no separate support portal to navigate.
Automotive
Full playbookCustomers book a test drive on WhatsApp and the showroom gets their preferences.
Remind owners of service due dates based on purchase date or distance driven.
Notify past enquirers about launches, variants and offers as soon as they're available.
Fitness & Wellness
Full playbookMembers book a class and view slot availability through WhatsApp.
Remind members of approaching expiry with a renewal link.
Re-engage members who haven't attended a class recently.
Legal Services
Clients book a consultation slot on WhatsApp instead of email or phone tag.
Remind clients which documents a case needs — no chasing by email or phone.
Share case updates on WhatsApp and cut anxious calls to the office.
Manufacturing & B2B
Full playbookDealers track order and dispatch status on WhatsApp instead of calling the sales office.
Follow up with dealers on quotations that haven't converted into orders.
Announce catalog updates, pricing changes and policy updates to every dealer at once.
Beauty & Salons
Full playbookClients book on WhatsApp, choosing their preferred stylist and time slot.
Update staff on availability the moment a client cancels.
Send automated rebooking offers to clients after their appointment.
Insurance
Full playbookRemind customers of the approaching renewal date with a renewal link.
Update customers on claim status without them calling the office.
Follow up on quotes that haven't yet converted into a policy.
Logistics & Delivery
Full playbookCustomers track shipments on WhatsApp — no tracking website needed.
Share the expected delivery window to avoid missed deliveries.
Notify customers of delays that may not show on the tracking site.
Events & Entertainment
Full playbookAutomated WhatsApp confirmation with ticket details the moment a ticket is booked.
Remind attendees as the event date approaches.
Push venue and timing changes directly to attendees.
Why WhatsApp
Why businesses are leveraging WhatsApp automation
Today's customers expect an immediate response. Email is ignored, voicemail goes unheard and SMS is seen as outdated. WhatsApp is the one channel where a customer is likely to view the message within minutes of receiving it — which fundamentally changes the dynamics of communication.
90%+
open rates on WhatsApp campaigns
WhatsApp campaigns see open rates of over 90%, so promotions, order updates, reminders and notifications are actually seen.
Smart chatbots answer frequently asked questions, so nobody waits on hold to speak to an agent.
Chatbots qualify and capture leads 24×7, so no enquiry goes unanswered.
Personalise campaigns to specific segments instead of blasting one-size-fits-all messages.
Follow-ups and reminders after a purchase keep the customer engaged.
WhatsApp becomes a growth engine for the business, not an app you open occasionally.
See if BizzRiser fits the way your business communicates.
A walkthrough with someone who has set this up for businesses like yours — and who stays on as your point of contact.